Herroeping

You can submit a return request within 30 days of receiving your purchased product. For more information, please refer to our Returns and Refunds Policy.

In 99% of cases, orders are delivered within the estimated delivery time. However, delays can occasionally occur during transit. You can check the status of your order using the following link: Track My Order.

If you have not received your package within 3 days after the estimated delivery date, please contact us: Contact

We accept a variety of payment methods to make your shopping experience as convenient as possible. These include Przelewy24, BLIK, and credit cards such as Visa, MasterCard, and American Express.

For your convenience, additional local payment options may be available in certain regions and will be displayed at checkout. For more information, please refer to our Payment Policy.

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements.

Below are the estimated delivery times for all packages:

• Order cutoff time: 17:00 (CET) – Greenwich Mean Time. Orders placed after this time will be processed on the next business day, which may extend the estimated delivery time by one day.
• Processing time: 1–3 business days (Monday to Friday). Once processed, your order will be shipped by one of our trusted carriers.
• Shipping time: 6–12 business days (Monday to Friday).
• Estimated delivery time: 7–15 business days.
• For more information, please refer to our Shipping Policy.

You can contact our customer support team by visiting the Contact page or by sending an email.

We currently ship orders within Poland only.

We do not charge any shipping fees. Shipping within Poland is always FREE.